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Is email bad for your health?

Last week I was listening to the latest This Week in Tech podcast, in which one of the guests was speaking about the concept of Email Apnea – a temporary absence or suspension of breathing, or shallow breathing, while doing email.

I did some research into this and came across this article – Just Breathe: Building the case for Email Apnea.  In the article the author Linda Stone says

I observed others on computers and Blackberries: in their offices, their homes, at cafes — the vast majority of people held their breath, or breathed very shallowly, especially when responding to email. I watched people on cell phones, talking and walking, and noticed that most were mouth-breathing and hyperventilating. Consider also, that for many, posture while seated at a computer can contribute to restricted breathing.

She goes on to quote various pieces of research which suggests that restricted breathing coupled with bad posture, while reading email, is having a very negative impact on our health.

I am continually looking for hooks that will create buy in to Social Media, and knocking email down is one of my pet hobbies.  I think I might very well add this story to my growing collection.

So how can you reduce the impact of email on a day to day basis?

  1. Turn off any audio alerts or pop-ups on your email program that informs you when a new email is delivered into your inbox.  Even better, turn your email program off when you are not using it, and need to focus on something else.
  2. Check your email twice a day. I’d suggest around Noon and again at 4pm.  The start of the day should be dedicated to creating your daily plan, and completing your most important task.
  3. Utilise filters to organise your incoming email. If you receive a lot of emails from DLs, and it is not important to check these daily, then create subfolders, and populate them using filters.  You can then check these once a week, month, or quarter, whatever is approriate.
  4. Instead of sending a Word Document out for review by email, and consequently inviting lots of email replies, why don’t you do it differently?  Do you have access to a Wiki?  Why not create the document in there, and share the link with your colleagues.
  5. Next time you have a meeting to organise, instead of using email to draw up the agenda, and again inviting lots of traffic to your Inbox, try using a Wiki.
  6. Avoid answering one to one questions via email.  If possible push people to post their questions into a community based environment e.g. Forums or a Social Network.  Over time this will change people’s behaviours and make them think twice about sending you an email.  In addition it creates a Knowledge Base for other people who might have similar questions.

I hope you find some of these tips useful, and are able to put them into practice.

What hint/tips do you have for managing your email volume?  Please share in the comments.

The views expressed on this post are my own and do not necessarily reflect the views of my employer, Oracle.

Image credited to http://www.flickr.com/photos/barkbud/

The Author:

Social Media Analyst working for Oracle Corporation. The views expressed on this blog are my own and do not necessarily reflect the views of Oracle. http://frankbradley.tumblr.com/

Add Your Comment

  • Vinnie
    Sorry Frank, but i can't see the connection. Sorry.
    I work at a desk anyway. Email's on-screen just the same as my work. How is email worse for me than the work i'm doing at the same desk?
    Was there a study linking 'working at a desk' to bad health? That's what grabbed my attention. Email took over the article though.
    All the best,
    Keep breathing pal,
    Vinnie
  • frankbradley
    Hi Vinnie, thanks for your comment,

    I agree with your observation that it makes no difference if it's email or other work that you are doing at your desk. Sitting all day is not good for our health.

    The point of the article title, and the introduction, was to capture people's attention. The rest of the article was about ways in which to spend less time on email. Maybe I'll put together a follow-up article on how to spend less time at the desk.

    Regards

    Frank
  • ..very good advice! Thanks for the post.

    Email is certainly a challenge and burden! The buzz Google Wave initially created as a collaboration environment for email replacement seems to be going away. That vision was so on target, but the limitations gotta go away for it to used across platforms.

    In so many corporate circles, culturally email is almost expected to be read upon receipt, and taking the twice-a-day approach in such organizations can (and will) get one fired. Though for small business and freelancers it's possible.

    We'd like to add that an extranet environment and project management platform such as Basecamp works very well --though it's much costlier than free.
  • frankbradley
    Thanks for the comment. Good point about Google Wave - great idea, but unfortunately poor execution, to date.

    I would disagree about the expectation to read email upon receipt in large corporations. I have worked in a company with approx 100,000 people for 8 years, and I have yet to hear of anyone who has been fired for not reading their email upon receipt. If something was that urgent (i.e. had to be done right now) then I would question the wisdom of sending the request by email. Surely the phone or Instant Messenger would be more appropriate.
  • I will be using the twice a day tip from now on. Checking email can become a compulsion and is a demotivator, especially if you don't get the sort of emails you want!
  • frankbradley
    Thanks for the comment Derbhile. Glad to hear that you are going to change your behaviour with regard to email.
  • Great suggestions Frank - there are a thousand more concerning Outlook, but you've highlighted some great tips.

    Timing is important also - It's been found that we are at our most creative for the first 3 hours of the day, so unless it takes 2 hours to get to work, we all have between 1 and 2 hours of top creativity time.

    It's important not to use it to check email and do all those routine jobs we tend to do when entering the office. We can use it more productively, so the time slots suggested for email are spot on!
  • frankbradley
    Thanks for the comment Elaine. Yes it seems that using the morning time productively is key. It's not surprising to hear lots of productive people saying that this is the time they get most done. I think it is key to do some pre-work before finishing up the previous day, so you can hit the ground running, first thing.
  • Good tips. I currently have over 2,000 unread messages - I think it's time for a cleanup and some folders to be set up :o)
  • frankbradley
    Thanks for the reply Michelle. One other tip that I didn't include is that you should periodically purge/archive your Inbox on a regular basis e.g. monthly or quarterly. For example if there are emails in your inbox older than 6 months and you haven't responded to them yet, are you really going to do it now, and is the person who sent it, really going to still expect a reply?
  • Scary stuff Frank! I think point 6 is a good one. Over & Back can become such a frustrating experience using e-mail. Speaking of which I need to check my mail, old habits die hard but well get there :-)
  • frankbradley
    Thanks for the comment Niall. Refusing to answer basic questions over email, has been one of the biggest contributors to my work email reducing in the last 18 months. It took some time for the message to get across, but it seems to be hitting home now. I still need to get the big stick out from time to time and give people a gentle reminder. One additional benefit is that we've created a nice community of about 300 people in our Social Network. This means that quite often a question will be answered by the time I get to it. This benefit really kicks in when I'm not available i.e on holidays, off sick, or in meetings/training.
  • Nice one Fran. Point 2 is crucial. It's hard but as "The four hour week" suggests, it would be healthy to check your inbox maybe at 11am and 4pm. This a great way of getting tempted to answer emails all day and spend too much time in your inbox instead of creating stuff
  • frankbradley
    Thanks for the comment Fred. Good spot re: point 2 and "The Four Hour Work Week". I picked up this habit from that excellent book, and it is something that I strive to do every day. You also make a great point about "creating stuff" - letting email rule the rhythm of the day, is never going to allow anything to be created.
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